Terms & Conditions

1. About these terms

These terms are an agreement between you and Profshare Market Research Private Limited, a company incorporated in India ("Profshare", "we", "us"). They apply to every purchase of a report licence, every use of our website and account services, and every custom research or consulting engagement unless a signed agreement says otherwise.

Our products are intended for business customers. By placing an order or creating an account, you confirm you are acting for a business and have authority to accept these terms on its behalf.

2. Definitions

• Report: a syndicated research report published by Profshare, in any format, including its data, charts and tables.
• Licence: the right to access and use a Report granted on purchase, as described in section 3.
• Licensee: the business that purchases a Licence.
• Authorised User: an individual permitted to access a Report under the Licensee's Licence.
• Custom Research: research or consulting work commissioned under a proposal, statement of work or order form ("Engagement Document").

3. Report licences

A Licence is a non-exclusive, non-transferable right to use a Report for the Licensee's internal business purposes, for the term and number of users below. You are buying a licence to use the Report, not ownership of it.

When the term ends, online access ends. Copies downloaded during the term may continue to be used internally under section 4, but may not be redistributed.

4. Permitted and prohibited use

You may:

• use the Report within your organisation to inform business decisions;
• quote short excerpts and individual figures in internal documents and in presentations to your own clients, provided Profshare is credited as the source and the excerpts are not a substantial part of the Report.

You may not:

• share, resell, sublicense, publish or otherwise distribute the Report, or substantial parts of it, outside the Licence;
• share account credentials, or give access to anyone who is not an Authorised User;
• post the Report or its data on any public or shared website, intranet open to third parties, or file-sharing service;
• upload the Report or its data to third-party AI services, or use it to train, fine-tune or ground any machine-learning model, except internal tools that do not retain or share the content outside your organisation;
• use the Report to create a product or service that competes with Profshare;
• remove copyright notices or attempt to bypass access controls.

5. Accounts and access

Reports are accessed through a Profshare account. Each Authorised User must have their own login and keep it confidential. Team Licence seats are assigned by email invitation; Enterprise access is granted to addresses on a domain we have verified as belonging to the Licensee. You are responsible for activity under your Licence. We may monitor usage to protect our content and may suspend access if we reasonably suspect misuse (section 16).

6. Delivery

Published Reports are made available in your account within 24 hours of payment being confirmed. Where a Report is produced on order, we will confirm the expected delivery date before you pay. Delivery is electronic only. You should tell us within 7 days if a Report is not accessible or is not the Report you ordered.

7. Prices, payment and taxes

• Prices are shown in US dollars at checkout or on our quote, and are due in full before access is granted unless we agree invoice terms in writing.
• We accept the payment methods shown at checkout and bank wire transfer. For wires, the sender bears all bank charges, so that we receive the full invoiced amount.
• Prices exclude taxes and duties unless stated on the invoice. Where tax must be withheld by law, you will gross up the payment so we receive the invoiced amount, unless the invoice states otherwise.
• Invoiced amounts are payable within the period stated on the invoice. We may suspend access for overdue amounts.

8. Cancellation and refunds

Because Reports are digital and access is granted immediately, all sales are final once access has been provided, and Licences cannot be cancelled after that point.

• Before access: you may cancel an order for a full refund until access is granted or, for a Report produced on order, until we confirm production has started.
• Wrong or defective Report: if the Report delivered is not the one you ordered, or the file is materially defective, tell us within 7 days of delivery. We will correct or replace it, and if we cannot, we will refund the price paid.

Please review the free sample and the Report's scope before ordering, or ask an analyst whether it covers what you need.

9. Analyst access

Each Licence includes 90 days of access to the analyst team responsible for the Report, from the date access is granted, for reasonable questions about its figures, assumptions and scope. Work that goes beyond clarifying the Report, such as new analysis, additional data collection or custom data sets, is quoted separately as Custom Research.

10. Custom research and consulting

Custom Research and consulting are governed by these terms together with the Engagement Document for that project. If they conflict, the Engagement Document prevails.

• Ownership: on payment in full, the Licensee owns the deliverables created specifically for the engagement and may use them without the restrictions in section 4, unless the Engagement Document says otherwise.
• What we keep: Profshare retains ownership of its pre-existing materials, Reports, data, models, methods, tools and general know-how, including any of these incorporated into a deliverable, which you may use as part of that deliverable.
• Scope and timing: fees, scope, milestones and delivery dates are as set out in the Engagement Document. Changes to scope may change fees and timelines.

11. Intellectual property

All Reports, website content, data and materials are owned by Profshare or its licensors and protected by copyright and other intellectual property laws. "Profshare" and our logos are trademarks of Profshare. Nothing in these terms transfers ownership of our intellectual property except as stated for Custom Research deliverables in section 10.

12. Confidentiality

We treat information you share with us in enquiries and engagements, including your identity as a client of a Custom Research project, as confidential, and use it only to provide our services. We will not disclose it except to our personnel and subcontractors who need it for the work and are bound by confidentiality, or where required by law. You agree to keep confidential any non-public information we share with you, including Report contents beyond your Licence.

13. Nature of research and disclaimer

Our research provides estimates and forecasts built from the evidence and methods described on our methodology page. Market figures are modelled estimates, not audited data, and forecasts depend on assumptions that may not hold. We prepare our research with reasonable skill and care, but we do not guarantee that any figure, forecast or conclusion is complete, accurate or will prove correct.

Our research is not investment, legal, tax or accounting advice. You are responsible for decisions you make using it, and for checking it is suitable for your purpose. Except as expressly stated in these terms, Reports and services are provided without other warranties, express or implied, to the extent permitted by law.

14. Limitation of liability

• Our total liability arising out of or relating to a Licence or engagement is limited to the amount you paid for that Licence or engagement in the 12 months before the claim arose.
• Neither party is liable for indirect or consequential loss, or for loss of profit, revenue, business or goodwill.
• Nothing in these terms limits liability for fraud, wilful misconduct, gross negligence, or any liability that cannot be limited by law, or limits your liability for breach of sections 4 or 12 or for infringing our intellectual property.

15. Privacy

We handle personal data as described in our Privacy Policy.

16. Suspension and termination

We may suspend or terminate a Licence or account without refund if you materially breach these terms, including the use restrictions in section 4, and do not remedy the breach within 7 days of notice where it can be remedied. On termination, your right to access and use the affected Reports ends and you must delete any downloaded copies.

17. Changes to these terms

We may update these terms from time to time. The version in force when you place an order applies to that order. The effective date at the top of this page shows when the terms last changed.

18. Governing law and disputes

These terms, and any dispute arising out of or relating to them, are governed by the laws of India. The parties will first try to resolve any dispute in good faith within 30 days of written notice. Any dispute not resolved in that time will be finally resolved by arbitration under the Arbitration and Conciliation Act, 1996, by a sole arbitrator, seated in Pune, India, conducted in English. Either party may seek urgent interim relief from a competent court to protect its intellectual property or confidential information.

19. General

• Entire agreement: these terms, with any order or Engagement Document, are the whole agreement for the purchase.
• Assignment: you may not transfer a Licence without our written consent.
• Force majeure: neither party is liable for delay caused by events beyond its reasonable control.
• Severability and waiver: if any provision is unenforceable, the rest remains in force. A failure to enforce a provision is not a waiver of it.
• Notices: notices to us must be sent in writing through our contact page; notices to you may be sent to your account email.

20. Contact

Questions about these terms or a Licence: contact us.